Privacy Policy

Privacy Policy for HALO Animal Rescue (“HALO”)

Last updated: September 13, 2025

Welcome to HALO Animal Rescue (“we”, “us”, “our”). We are committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and safeguard your personal information when you access our website halorescue.org (“Website”), make donations, volunteer, adopt, or otherwise interact with us.

By using our Website or engaging with our services, you agree to the collection and use of information as described here.

1. Information We Collect

We collect both “Personal Information” (information which identifies you or could be used to identify you) and “Non-Personal Information” (information that does not by itself identify you).

a) Personal Information

We may collect personal information you provide to us, such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Donation information (amount, method, billing/shipping address)

  • Volunteer or foster application information

  • Pet adoption application details

  • Preferences (communications, newsletter signups, event registrations)

b) Non-Personal / Automatically Collected Information

We may automatically collect the following:

  • IP address, browser type/version, device type, operating system

  • Pages visited, length of time on pages, referring URLs

  • Site usage details, device identifiers, cookies and other tracking technologies

c) Cookies and Tracking Technologies

We use cookies, web beacons, analytic tools, and similar technologies to enhance our Website, understand how it is used, and improve user experience. For more, see our Cookie Policy (which should link to a separate document or section).

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Processing donations and issuing receipts

  • Handling adoption, volunteer, or foster applications

  • Sending newsletters, fundraising appeals, event invitations, and other communications (if you opt in)

  • Improving our Website, programs, and services

  • Analyzing usage and trends to better understand what our community needs

  • Ensuring security and preventing fraud or misuse

  • Complying with legal obligations

3. Sharing Your Information

We will not sell or rent your personal information. We may share your personal data in the following circumstances:

  • With third-party service providers who perform services on our behalf, such as payment processors, email marketing services, data storage, shipping/services for adopted pets, volunteer management systems

  • With legal authorities if required by law (e.g. subpoenas, court orders)

  • With partners or affiliates when necessary (e.g., veterinary partners, foster network), with your consent or as reasonably necessary for the fulfillment of our services

  • In case of merger, acquisition, or sale of all or part of our organization, subject to appropriate confidentiality protections

4. Your Choices & Rights

Depending on your location, you may have certain rights concerning your personal data. These typically include:

  • Accessing your data – request what information we hold

  • Correcting your information if it’s inaccurate or incomplete

  • Deleting your personal information when it is no longer needed or if you withdraw consent (subject to certain legal retention requirements)

  • Opting out of marketing communications at any time (email, SMS, postal)

  • Controlling cookies – you may disable or delete cookies, though parts of the Website may not function correctly

  • Withdrawing consent where consent was originally given

If you are in jurisdictions with data protection laws (e.g. California, EU, etc.), you may have additional rights. To exercise any of these rights, contact us at the information in Section 7.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined above, comply with applicable laws, and resolve disputes. For donations, financial and tax records may be retained as required by law. Once data is no longer needed, it will be securely deleted or anonymized.

6. Data Security

We take reasonable steps to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These steps include:

  • Secure servers & encrypted transmission (SSL/TLS)

  • Access controls, limiting who within HALO or its contractors/partners can access personal data

  • Regular reviews and updates to our security measures

However, no system is perfect, and we cannot guarantee absolute security.

7. Children

We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe that a child has provided us with personal information, please contact us; we will take steps to delete such information as required by law.

8. International Data Transfers

If you are outside the U.S. and interact with us (e.g. as a donor, site user), your personal data may be transferred to, stored, and processed in the United States or other countries. In such cases, we will ensure that such transfers are done in compliance with applicable law, using appropriate safeguards as needed.

9. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top. If changes are material, we will notify you (for example via email, or prominent notice on our site).

10. Contact Us

If you have any questions, concerns, or wish to exercise your privacy rights, please contact us:

HALO Animal Rescue
Address: 3227 E Bell Rd, Ste D151, Phoenix, AZ 85032
Phone: (602) 971-9222
Email: halosupporter@halorescue.org